At Betportal we take your privacy seriously. This page explains what information we collect when you use our casino and sportsbook services, how we use that information, and the steps we take to protect your personal data. We aim to be clear about your choices and how you can manage the information we hold about you.
We collect several categories of information to operate accounts, process payments, and provide the services you expect. These include:
We use personal and technical information to create and manage accounts, verify identity, process payments, prevent fraud, and respond to enquiries. Transactional data is used to record financial activity, settle bets and handle any disputes. We also use aggregated or anonymised data for service improvement and analytics.
We protect data through access controls, secure storage and encryption during transmission. Only authorised personnel and contracted service providers have access to personal data where necessary. Retention periods vary by purpose; where practical we anonymise or delete information when it is no longer required.
We use cookies and similar technologies to remember preferences, maintain sessions and support analytics. Some cookies are essential for account functionality; others help us understand site performance and personalise content. You can manage cookie preferences in your browser and via any cookie settings offered on the site.
You have rights to access the personal information we hold about you, request correction of errors, and ask for deletion where lawful. You may also object to certain processing, request restriction, or request portability of your data where applicable under local data protection law.
To exercise these rights, contact [email protected]. We will verify your identity before responding. We will correct inaccurate information on request and will consider deletion requests in line with legal, regulatory and contract requirements; some data may need to be retained for record‑keeping, fraud prevention or dispute resolution.
We share personal data with service providers who perform functions on our behalf, such as payment processors, identity verification, fraud prevention, hosting and analytics. We may also disclose information to comply with legal obligations or to protect the rights, safety and property of the platform and its users. Where third parties process data on our behalf they are required to keep it secure and use it only for the agreed purposes.
We may update this policy from time to time. Any material changes will be posted on the site and will include the date of update. If you have questions about this policy or how Bet Portal handles data, contact [email protected].
